Bajebat Privacy Policy — Our commitment to protecting your information

Bajebat prioritizes the privacy and security of your personal information. Learn here how we collect, use, and protect your data.

Last Updated: January 2026

Key pillars of your data protection

SSL encryption

Bajebat's entire platform is protected by 256-bit SSL encryption. All your transactions and personal information remain fully encrypted.

Data Minimization

We collect only necessary information. We don't request unnecessary data, and what we collect is used only for specified purposes.

GDPR compliant

Bajebat complies with international GDPR standards. You have full rights to access, modify, and delete your data.

Not shared with third parties

Your personal information is never sold, rented, or shared with third parties for marketing purposes. Your data is completely confidential.

Secure Storage

All data is stored encrypted on secure cloud servers. Firewalls, anti-malware, and intrusion detection systems are active.

Data Retention Policy

Data is retained while your account is active and to meet legal obligations. After account closure, data is deleted.

1. Introduction & Applicability

This privacy policy explains how bajebat collects, uses, stores, and protects your personal information. By using the bajebat website, mobile application, and related services, you consent to this privacy policy.

We understand that your personal information is highly valuable and protecting it is our top priority. bajebat complies with international data protection standards such as GDPR and local data protection laws.

This policy applies to both Bangladesh and international users. Regardless of which country you use bajebat from, this policy will be followed. In some cases, local laws may provide additional rights, which we respect.

Effective Date

This privacy policy is effective from January 2026 and is regularly reviewed and updated.

2. What Information We Collect

Bajebat collects only information necessary to provide our services, manage your account, and meet legal obligations. We follow a data minimization principle and do not request unnecessary information.

Information collected at registration

  • Full name (for bank account and identity verification)
  • Date of birth (for age verification — 18+ required)
  • Email address (communication and account recovery)
  • Phone number (for two-factor authentication and support)
  • Mailing address (for identity verification and regulatory requirements)
  • National ID or passport number (for KYC verification)

Automatically Collected Information

  • IP address and device information (security and fraud prevention)
  • Browser type, operating system, language settings
  • Website usage data (pages visited, duration, clicks)
  • Cookies & Tracking Technologies (to enhance user experience)
  • Transaction history and bet records (legal requirement)

Commitment to Transparency

We never collect information secretly. All data collection purposes are clear and subject to your consent.

3. How Your Information Is Used

Bajebat uses your personal information only for specified and lawful purposes. We never use your data for any other purpose without your consent.

Primary Purpose of Use

  • Account creation, management, and verification
  • Deposit and withdrawal processing
  • Fraud detection and prevention
  • Fulfilling legal and regulatory obligations
  • Providing customer service and support
  • Platform improvement and enhanced user experience
  • Sending important updates and promotional offers (subject to your consent)
  • Dispute resolution and policy enforcement

Marketing Communications

You can unsubscribe from marketing emails and SMS anytime. Each promotional message includes an unsubscribe link.

4. Sharing Information with Third Parties

Bajebat does not sell or rent your personal information. However, we may need to share limited information with trusted third parties in specific circumstances.

Who Your Information May Be Shared With

  • Payment Processor: For processing deposits and withdrawals
  • KYC service provider: For identity verification
  • Game Provider: For running slots, casino, and live games
  • Regulatory Authority: To meet legal obligations
  • Law enforcement agencies: When legally required
  • Cloud Hosting Provider: For data storage and security

All third parties are bound by strict confidentiality agreements and may only use your data for the specified purpose.

Data Processing Agreement

We have written agreements with all third-party service providers that comply with GDPR and international data protection standards.

5. Data Security Measures

Bajebat uses industry-leading technology and practices to ensure the security of your personal information. Our security measures are regularly tested and updated.

Technical Safeguards

  • 256-bit SSL/TLS encryption: All data transmissions are encrypted
  • Encrypted database: All stored data is fully encrypted
  • Firewall Protection: Unauthorized access prevention
  • Intrusion detection: Real-Time Threat Detection
  • Two-Factor Authentication: Additional account security
  • Regular Backups: Data loss prevention

Administrative Safeguards

  • Restricted staff access — only authorized employees can view data
  • Regular security training and awareness programs
  • Strict privacy agreements — all employees sign NDAs
  • Third-party security audits and penetration testing

6. Cookies & Tracking Technologies

Bajebat uses cookies and similar technologies to improve your browsing experience, provide site functionality, and analyze usage patterns.

Types of cookies we use

Cookie Type Purpose Duration
Essential cookies Website functionality, login sessions, security Until end of session
Functional Cookies Remembering language preferences and user settings 12 months
Analytics Cookies Site usage analytics and traffic measurement 24 months
Marketing Cookies Displaying relevant advertisements (subject to your consent) 13 months

Manage Cookies

You can block or delete cookies from your browser settings. However, blocking some cookies may limit certain site functionality.

7. Your Data Rights

Bajebat gives you complete control over your personal information. Under GDPR and local data protection laws, you have the following rights.

  • Right of access: Right to know what data we hold about you
  • Right to Rectification: Right to correct inaccurate or incomplete information
  • Right to Erasure: Right to request deletion of your data
  • Right to Restrict Processing: Restricting data use in specific circumstances
  • Data Portability: Right to receive your data in machine-readable format
  • Right to object: Objection to direct marketing and profiling
  • Withdrawal of Consent: Right to withdraw consent at any time

To exercise these rights, contact our support team. We aim to respond within 30 days.

Simple Process

Exercising your data rights is straightforward. Simply email us or reach out via live chat. No complex forms or extra fees.

8. Children's Privacy Protection

Bajebat strictly prohibits registration or service use by anyone under 18 years old. We never knowingly collect personal information from anyone under 18.

At registration, we apply an age verification process and immediately suspend any suspicious accounts.

If we discover that anyone under the age of 18 has provided us with information, we will immediately delete that data and permanently close the account. Any deposited funds will be returned.

Parental Responsibility

If you believe your child has provided us with personal information, please contact us immediately. We will take prompt action.

9. Changes to the Privacy Policy

Bajebat reserves the right to update this privacy policy from time to time. Changes may be made based on technological improvements, new services, legal requirements, or user feedback.

In case of significant changes, we will notify you in the following manner:

  • Notification to registered email address
  • Pop-up notifications on website and app
  • Banner announcement on homepage
  • At least 30 days' notice before taking effect

Continued use of bajebat after the updated policy takes effect will be considered acceptance of the new terms. If you do not agree to the revised policy, you may close your account.

Previous Version

You can request previous versions of this privacy policy from us. We maintain records of all changes.

10. Contact & Complaints

If you have questions or concerns about this privacy policy or wish to exercise your data rights, please contact us. We take all requests seriously.

Contact Methods

  • Email: [email protected] (response within 24 hours)
  • Live Chat: 24/7 Online Support
  • Support Ticket: From your account dashboard

We typically respond to all data requests within 1–3 business days. Complex cases may take longer, but we'll keep you updated regularly.

Data Protection Officer

Our dedicated data protection team is always ready to ensure your privacy. For serious matters, you can contact the DPO team directly.

File a complaint

If you believe bajebat has violated your data protection rights, you may:

  • First, submit a formal complaint to our customer support
  • File a complaint with the local data protection authority
  • You may seek legal advice if needed

Data retention and deletion policy

How long is data retained?

Bajebat retains your personal information only for as long as necessary. Retention periods depend on the type of data and legal obligations.

  • Active Account: For as long as your account is active
  • Inactive Accounts: Deleted after 12 months of inactivity
  • Transaction Records: 5 years for legal requirements
  • KYC documents: 5 years after account closure
  • Usage Analytics: 24 months
  • Support Contact: 3 years

To delete your account data

You can request to close your account and delete your data at any time. The process is simple and transparent.

Deletion Steps

1. Send your account deletion request to our support team
2. Complete the identity verification process
3. Settle all pending transactions
4. 30-day grace period (for reconsideration)
5. Permanent Data Deletion

Important Note

Due to legal obligations, certain data (transaction records) must be retained for a specified period. However, this data is fully secure and access-restricted.

International data transfer

Bajebat provides global services and your data may be processed or stored outside Bangladesh. We ensure maximum security for all international data transfers.

Secure Server

Data is stored exclusively in GDPR-compliant data centers across the EU, USA, and Asia.

Standard Contract

All international data transfers comply with EU Standard Contractual Clauses.

Security Guarantee

Every transfer is encrypted and carried out in compliance with international data protection laws.

Your data in safe hands — join bajebat

We prioritize your privacy. Register now and enjoy a secure, transparent gaming experience.

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